Privacy Policy

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This Privacy Policy describes how Covert Concierge Group, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses information when you access or use our website and related services (the “Service”), and explains your privacy rights and how applicable laws protect you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

Words with initial capitalization have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Company refers to Covert Concierge Group, LLC,

• 3225 McLeod Dr., Suite 100, Las Vegas, NV 89121, United States.
• Cookies are small files placed on your device that store browsing-related information.
• Country refers to the United States.
• Device means any device capable of accessing the Service.
• Personal Data means information relating to an identified or identifiable individual.
• Service refers to the Company’s website and related digital services.
• Service Provider means third-party vendors engaged to support or analyze the Service.
• Usage Data refers to data collected automatically through use of the Service.
• Website refers to https://covertconciergegroup.com
• You means the individual or legal entity accessing or using the Service.

Types of Data Collected

Personal Data

While using our Service, we may request certain personally identifiable information, including but not limited to:

• Email address
• Name
• Phone number
• Mailing address
• Information voluntarily submitted through forms or inquiries

We collect only information reasonably necessary to communicate, provide services, or respond to inquiries.

Usage Data

Usage Data is collected automatically and may include IP address, browser type, pages visited, time spent on pages, and diagnostic data. This data is used solely to improve performance, security, and usability.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and store certain information. These technologies may include:

• Essential Cookies – Required for basic website functionality
• Preference Cookies – Remember user settings and preferences
• Analytics Cookies – Help us understand usage patterns

You may configure your browser to refuse Cookies; however, some features of the Service may not function properly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service
• To respond to inquiries or requests
• To communicate service-related updates or information
• To improve website performance and user experience
• To comply with legal obligations
• To conduct internal analytics and operational review

We do not sell personal information.

Sharing of Personal Data

We may share Personal Data only in the following circumstances:

• With Service Providers assisting in website operations or communications
• For legal compliance or lawful requests by authorities
• During business transactions, such as mergers or asset transfers
• With your consent, for a specific disclosed purpose

All third parties are required to maintain confidentiality consistent with this Privacy Policy.

Retention of Personal Data

Personal Data is retained only as long as necessary for legitimate business or legal purposes. Usage Data is retained for shorter periods unless required for security, compliance, or system integrity.

Transfer of Personal Data

Your information may be processed in locations outside your state or country. By submitting information, you consent to such transfers. We take reasonable measures to ensure data protection consistent with this Policy.

Disclosure of Personal Data

Personal Data may be disclosed if necessary to:

• Comply with legal obligations
• Protect Company rights or property
• Prevent or investigate wrongdoing
• Protect user or public safety

Security of Personal Data

We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect data from children. If such data is discovered, it will be promptly removed.

Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage users to review their policies independently.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last updated” date will be revised accordingly. Continued use of the Service constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy, please contact us:

• Covert Concierge Group, LLC
• Mail: 3225 McLeod Dr., Suite 100, Las Vegas, NV 89121
• Email: info@covertconciergegroup.com
• Phone: (760) 970-8686